Getting Started with Teach-Back

  • October 28, 2021 from 12:00-1:00pm
  • Virtual Presentation through BlueJeans at
  • Please RSVP by emailing Debra Reese. Please include your full name, email address, and institution/organization. 
  • We will provide instructions on obtaining CME credit for attendance.

This course provides an overview of the basics of Teach-Back, an evidence-based method used to communicate medical information clearly and ensure understanding. Teach-Back is endorsed as a national standard of care by many influential medical organizations including The Joint Commission. Yet, studies show only 11-22% of providers use it.

This course will help health care professionals confidently begin using Teach-Back in daily practice by reviewing the rationale and foundational elements of the technique. It will be helpful for anyone looking to improve their communication skills, especially with patients, families, and the community. 

Ensuring patient understanding is crucial to positive outcomes and thus will serve to facilitate the provision of safe, quality care.  Getting started with Teach-Back is a great way to make sure that you and your patients have a shared understanding of their health and treatment plan.

Meet the Speaker

Christine Brown, MSN, RN, NPD-BC, OCN

Christine Brown is a Nursing Professional Development Specialist for ChristianaCare. Her primary focus is to provide education throughout the system on patient education best practices and resources, including advocating for the cause of health literacy. Currently, she is working on the successful implementation and sustainment of the system-wide Teach-Back initiative. Christine received her MSN in Nursing Leadership with an Educator concentration from Wilmington University.  She attained her BSN at Immaculata University and her ADN at Delaware Technical & Community College. Christine also holds an AAS degree in Industrial Engineering. She holds certifications in oncology nursing and nursing professional development.

This activity has been approved for AMA PRA Category 1 Credit

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